1. Overview

FamQuestry LLC (“we,” “us,” or “our”) respects your privacy.
This Privacy & Cookie Policy explains how we collect, use, and protect personal information when you visit our website www.famquestry.com, complete forms, or make a purchase.

By using our website, you agree to the terms described below.

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• When you schedule a consultation, fill out a research questionnaire, or make a purchase

• When you contact us by email or submit forms through our website

This may include your:

• Name

• Email address

• Billing and shipping address

• Family history details (for research services)

• Any other information you choose to share

B. Information Collected Automatically

Our website is hosted by Squarespace, which automatically collects limited technical data such as:

• Browser type and version

• Device type

• General location (city/region)

• How you navigate our site

This helps us understand how visitors use our site so we can improve it.

3. How We Use Your Information

We use the information we collect to:

• Provide genealogy research and consultation services

• Process and fulfill product orders (through Squarespace Commerce and Printify)

• Communicate with you about your project or purchase

• Improve our website and customer experience

• Comply with legal obligations

We do not sell, rent, or share your personal information with outside companies for marketing purposes.

4. How We Share Information

We share information only with trusted partners necessary to run our business:

• Squarespace (website hosting, forms, and checkout processing)

• Printify (for producing and shipping physical products you order)

• Payment processors such as Stripe or PayPal (to securely process your transactions)

Each of these providers maintains its own privacy and security practices that comply with data protection laws.

5. Cookies and Similar Technologies

Our site uses cookies — small data files stored on your browser — to make our site work properly and improve your browsing experience.

We use:

• Essential cookies – required for security and basic site functions (shopping cart, session management).

• Analytics cookies – to understand how visitors interact with our site (through Squarespace’s built-in analytics).

You can manage your cookie preferences using the banner that appears when you visit our site or by clicking “Cookie Preferences” at the bottom of the page.

You can also control cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or misuse.
However, no online platform can guarantee absolute security.

Squarespace and our service partners use secure, encrypted connections (HTTPS) and comply with industry-standard privacy and security requirements.

7. Your Rights and Choices

You may:

• Request access to or correction of your personal information.

• Ask us to delete your information when it’s no longer needed.

• Withdraw consent for cookies or communication preferences at any time.

To make a request, email us at famquestry@gmail.com.

8. Retention

We keep personal information only as long as necessary to provide our services and meet legal or accounting requirements.
After that, it is securely deleted.

9. Policy Updates

We may update this Privacy & Cookie Policy occasionally to reflect changes in our services or legal obligations.
The “Effective Date” at the top will show the latest revision.

10. Contact Us

If you have questions about this policy or how we handle your information, please contact:

FamQuestry LLC
Bluffton, South Carolina, USA
📧 famquestry@gmail.com